Quote:It has been revealed that Amazon has a small selection of staff based in America defending the firm’s practices. Around 16 accounts, which contain “FC ambassador” in the bio, have been created by Amazon staff in the last few weeks and jump into action to defend the company when people criticise the company on Twitter over issues such as toilet breaks, the monotony of warehouse work, pay and conditions, and management relations.
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To Amazon's credit, it's good to see the firm coming clean about these actions when there are undoubtedly other firms who take similar actions anonymously.