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Valve And Ubisoft Refund Policies Violated French Law
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https://www.neowin.net/news/valve-and-ub...d-policies
Quote:Valve and Ubisoft have been found to be in breach of French law, with the two companies being penalized with a monetary fine of €147,000 and €180,000 respectively.

The fines, imposed by the Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF), also require the two companies to display a notice on their storefronts informing French consumers of the penalty.

DGCCRF’s decision appears to be the result of both companies violating three Articles of the French Consumer Code: L221-5, L221-28 13°, and L221-18. In simple terms, the two companies failed to offer refunds as required per the French Consumer Code and failed to inform consumers of the lack of said consumer protection.
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French consumers should now notice a message on the two storefronts informing them of the fines. Valve and Ubisoft are also likely to update their Terms of Service and perhaps add a warning during checkout, informing buyers of the lack of proper consumer protection.
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Valve And Ubisoft Refund Policies Violated French Law - by SteelCrysis - 09-20-2018, 01:16 AM

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