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Mac Audio Problem
Quote:Apple’s Macintosh systems equipped with the company’s T2 processor reportedly have a serious audio bug that may be related to how that chip interacts with the rest of the system.

There have been reports of various audio drop-outs and problems almost since the new systems launched, but that’s not automatically surprising given the need for OS updates and software tweaks to support new hardware. The problems — and to be clear, this is separate from the other speaker issues reported with the new Macs, or the Adobe Premiere Pro problem reported earlier in February — are supposedly linked to, or at least exist simultaneously alongside, the T2 chip.
Apple’s 2018 Mac refresh cycle, particularly the 2018 MacBook Pro, genuinely appears to be one of the worst refresh cycles the company has ever kicked out the door. Almost as soon as these systems appeared, there were reports slamming their heavy throttling. This was resolved with a UEFI update. But in the months since, we’ve had reports that the third-generation keyboard on the MBP still can’t prevent a single grain of dust from breaking the keyboard. It reduces, but does not solve, this problem. There have been at least two separate problems with audio issues causing actual physical speaker damage. The wires that connect the display to the GPU are prone to breakage, requiring the replacement of some $600 worth of screen rather than a $6 cable. And now, there’s yet another audio bug, this time related to a piece of custom silicon that Apple built and designed for itself. The conversation around Apple hardware in 2018 and 2019 has been dominated by problems to a degree that I genuinely don’t recall being true in previous years dating back to at least the company’s mobile GPU problem with Nvidia a decade or so ago.

Apple, for years, has benefited from the advantage of being a custom hardware designer — namely, that you can slap a shiny badge labeled “Custom-built” on the equipment you sell. But the downside to building your own equipment is that when things fail, the problem lands squarely on your own doorstep. These audio issues appear mostly or entirely unique to Macs with T2 chips. Assuming that’s true, it would mean Apple either didn’t perform due diligence on its own equipment or it knew and shipped the hardware broken. Given what it pulled with the iPhone 6 Plus, either is possible. But the end result is that the company that once led with “It just works” as a motto for its hardware and software is slowly acquiring a very different reputation, particularly with regard to how it treats its professional customers.

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