Tagged: customer relations management

“The only one that thinks that this is a game is you, man. This is real. We are here to show those guys that are inching their way on the freeways in their metal coffins that the human spirit is still alive” – Grommet, “Point Break,” 20th Century Fox, 1991

Living on the Edge, Dealing with Customers

Dealing with Customers, Issues in Realer than Real Time You probably won’t believe this but companies are spending millions every year on their Customer Relations Management (CRM) systems. In fact, it’s about a $13B...