Quote:After the iPhone was unveiled, it took nearly four, painfully slow years for Microsoft to deliver Windows Phone 7, a delay resulting from equal parts arrogance and a lack of urgency and vision.

Quote:Moreover, Ballmer allowed an internal environment in which the Windows and Office groups suffocated projects that threatened either. Innovation was stifled as talent became discouraged; J Allard departed as promising projects like the Courier tablet were killed, while Skype missed the messaging app explosion by not noticing it was in prime position to dominate.