Dealing with Customers, Issues in Realer than Real Time You probably won’t believe this but companies are spending millions every year on their Customer Relations Management (CRM) systems. In fact, it’s about a $13B...
Cybercurrency is Slowly Making its Way Around the Globe Standing in the Starbucks line the other day I watched folks stand there with their eyes glazed over as they chose the size, flavor, foam/cream...
Social Networking is Loads of Fun … Just Watch Your Step Just as the Internet turned 40, a “Wall Street Journal” article suggested email was “over the hill.” Today’s online tools enable folks...
Catch Me Years ago, the CEO of a very successful client announced he was going to spend a week with the sales people and visit customers, prospects. After the third day, he returned to...
Thinking, Doing . . . Big Data Can Help I really like the word innovation it sounds so … progressive. And with all of the data Facebook and Google gather and sell about...
Moviola “And that is exactly what we do here. We take the unexplained … and we just safely tuck it away in this super-sized Pandora’s Box.” – Artie. When the big studios and networks...
